Monday, November 3, 2014

IE blocks when managing rackspace rows in Racktables

RackTables
There is an incompatibility of Racktables with some Microsoft Office AddOns for the Internet Explorer.

If you are using Racktables with Internet Explorer and have installed the Office Document Cache Handler AddOn (part of Office 2010), you will have issues when managing rackspace rows. The CPU usage grows and the browser gets unresponsive.

Here are some workarounds which you can apply:
  1. You can use InPrivate browsing to fulfill this specific task.
  2. You can disable the AddOn. However you shouldn't do that if you are heavily using Sharepoint (see http://support.microsoft.com/kb/2463597 to notice why).

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